RevOps Co-op Weekly #81 - Creativity Can Bring Fun & Flexibility to RevOps
Flexibility and creativity. If you’ve got these skills you’ll do well. Not only in RevOps, but in a number of other areas like Jen Bergren has.
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Creativity Can Bring Fun & Flexibility to RevOps
Creativity takes all kinds of forms and RevOps people are definitely creative. Jen Bergren, Senior Operations Manager with Remotish shares what a typical day might look like for her and how that links with other aspects of her life in our latest Day-in-the-Life post.
Why do so many people mutter that they “aren’t creative-types”? Are they hung up on what they think creativity is and what it looks like? Do they feel “creative” is a title reserved for artists, fashion designers and dancers?
Jen Bergren may well be writing a book (about RevOps, of course) and come from a creative background as a photographer and marketer, but as Senior Operations Manager with Remotish, a HubSpot operational agency, she proves that creativity is an important skill in all kinds of roles. Yep, even in a role as data and process-driven as RevOps.
She started with Remotish when the company was in its infancy and she was the first one on the payroll.
“We now have about 19 people, but I’ve been with the company since its second month in early 2019,” Jen says. “I started as what we call a marketing technologist, but it was really doing a little bit of everything because I was essentially employee number one.”
This marketing (and everything else) work soon became more operational in nature and she found she quite liked it. Her role changed a number of times before she became Senior Operations Manager and started overseeing all internal operations – including RevOps.
Fully, completely, remote
If it wasn’t obvious from the company’s name, Remotish is a 100% remote work organization. No head office, no nosy co-workers listening to personal calls. And, as an agency, the team’s time management comes down to tracking hours.
“We’re not just remote, we’re also flex time,” she explains. “Every day you can adjust your day’s working hours, as long as we hit a target number of hours for the month.”
The founder of Remotish, Nicole Pereira, understood a traditional 9-to-5 schedule didn’t really work for her.
“She likes to work in different hours,” Jen says. “It was interesting for me. Especially combining it with putting time off on the calendar. That was a helpful mix of the structure that I need, but also the flexibility.”
And no matter when she works, she tracks her time. It allows her to see how the week is coming together rather than focusing on a certain amount of hours each day. Tracking is manual and visible, so managers can help team members if needed.
Based in San Diego, she’s in the Pacific time zone, but she doesn’t force herself to line up with the early mornings in other time zones. She gets up at about 6 or 7 a.m. and then the bad habit kicks in…
🗣 From the Community
#04_revops-questions - Sales Rep Calendar Management
04/18/22: We’re doing a bunch of analytics for clients and almost all the time the reps are spending as much if not more time on internal meetings each day than talking to customers.Is this normal? And if so, why? Read 9 Replies.
#04_revops-questions - Future Pricing in Order Forms
04/20/22: Hi everyone, curious if anyone has experience building future pricing into order forms, for scenarios where a customer might scale and want to lock in pricing beforehand. Is there specific language you use and also curious what tools you have used before. Read 8 Replies.
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#08_tools-and-software - Proposal vs E-Signature Software
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