RevOps Co-op Weekly #81 - Creativity Can Bring Fun & Flexibility to RevOps
Flexibility and creativity. If you’ve got these skills you’ll do well. Not only in RevOps, but in a number of other areas like Jen Bergren has.
RevOps Co-op provides resources, content and community for those who ❤️ revenue operations. This weekly newsletter features collected tweets, posts and thoughts on a variety of RevOps topics. We also have a private Slack community with > 4,400 RevOps pro’s from companies like Slack, Lyft, Clari, Miro and more 👉🏻 click here to join.
📣 COMMUNITY ANNOUNCEMENT! 📣
RevOps Co-op Partner Perks!
We have a growing community of Tools, Software, and Services that are building solutions for revenue operations teams. They are here to support you through education and their own experience working with RevOps teams on a daily basis. 👀🤝
Find them by typing 'community partner' in the Slack search bar, and then selecting 'People'
Check out our Exclusive Partner Perks available only to RevOps Co-op members. Try out what they are building!
Interested in becoming a partner as well? Fill out the application in the link above to see if we are a fit
Creativity Can Bring Fun & Flexibility to RevOps
Creativity takes all kinds of forms and RevOps people are definitely creative. Jen Bergren, Senior Operations Manager with Remotish shares what a typical day might look like for her and how that links with other aspects of her life in our latest Day-in-the-Life post.
Why do so many people mutter that they “aren’t creative-types”? Are they hung up on what they think creativity is and what it looks like? Do they feel “creative” is a title reserved for artists, fashion designers and dancers?
Jen Bergren may well be writing a book (about RevOps, of course) and come from a creative background as a photographer and marketer, but as Senior Operations Manager with Remotish, a HubSpot operational agency, she proves that creativity is an important skill in all kinds of roles. Yep, even in a role as data and process-driven as RevOps.
She started with Remotish when the company was in its infancy and she was the first one on the payroll.
“We now have about 19 people, but I’ve been with the company since its second month in early 2019,” Jen says. “I started as what we call a marketing technologist, but it was really doing a little bit of everything because I was essentially employee number one.”
This marketing (and everything else) work soon became more operational in nature and she found she quite liked it. Her role changed a number of times before she became Senior Operations Manager and started overseeing all internal operations – including RevOps.
Fully, completely, remote
If it wasn’t obvious from the company’s name, Remotish is a 100% remote work organization. No head office, no nosy co-workers listening to personal calls. And, as an agency, the team’s time management comes down to tracking hours.
“We’re not just remote, we’re also flex time,” she explains. “Every day you can adjust your day’s working hours, as long as we hit a target number of hours for the month.”
The founder of Remotish, Nicole Pereira, understood a traditional 9-to-5 schedule didn’t really work for her.
“She likes to work in different hours,” Jen says. “It was interesting for me. Especially combining it with putting time off on the calendar. That was a helpful mix of the structure that I need, but also the flexibility.”
And no matter when she works, she tracks her time. It allows her to see how the week is coming together rather than focusing on a certain amount of hours each day. Tracking is manual and visible, so managers can help team members if needed.
Based in San Diego, she’s in the Pacific time zone, but she doesn’t force herself to line up with the early mornings in other time zones. She gets up at about 6 or 7 a.m. and then the bad habit kicks in…
🗣 From the Community
#04_revops-questions - Sales Rep Calendar Management
04/18/22: We’re doing a bunch of analytics for clients and almost all the time the reps are spending as much if not more time on internal meetings each day than talking to customers.Is this normal? And if so, why? Read 9 Replies.
#04_revops-questions - Future Pricing in Order Forms
04/20/22: Hi everyone, curious if anyone has experience building future pricing into order forms, for scenarios where a customer might scale and want to lock in pricing beforehand. Is there specific language you use and also curious what tools you have used before. Read 8 Replies.
#08_tools-and-software - SFDC High Velocity Sales Tool Feedback
Curious to know if anyone has used High Velocity Sales, and what the experience was like? Read 13 Replies.
#08_tools-and-software - Proposal vs E-Signature Software
Do you separate generation of proposals/quotes from signing software? We use DocuSign for Signatures and DocuSign Gen for generation of the proposals and DS Gen is not working really good for us. Any advice on the tools/flows? Read 11 Replies.
💬 Access the RevOps Co-op Slack group here to contribute to the conversation!
📅 Upcoming Events
Slack AMA with Richard Makara, Principal Growth Engineer @ Paddle - Tuesday, April 26 at 9am PT Start
Our next Slack AMA is coming up on Tuesday, April 26th at 9am PT (12pm ET) in the #03_general channel!
We'll be interviewing Richard Makara, Principle Growth Engineer at Paddle, to answer all questions about: Team structure, Tooling decisions, Integration Design, and more!
🐦 This week in #RevOps Social
Makes Sense 😭😭😭
No more Siloed Structures 🙅
Another Day, Another Definition for RevOps
📚 Your curated #RevOps reading list
Revenue Operations Policies | RevOps Rehab Substack
I’d like to talk about Policies. One key question I ask the Go To Market teams is, “what are the rules of the road”. How do you know that what you’re doing is what the company asks of you? This is where policies come in. When well defined, policies help to address what constitutes acceptable behavior. It also clearly defines the sequence of steps to be followed on a consistent basis. Lastly, it details how the organization will respond to any policy violations.
SaaS Marketing: Timeless Strategies | Foundcoo
In 2022, you need to take a step back to assess the effectiveness of your current SaaS b2b marketing strategy to find potential course corrections and areas to improve your B2B SaaS-based marketing plan.
🎧 RevOps Podcasts
Product-Led Growth - Jake Levinger, Marketing Ops Manager at Retool | THEIA Marketing
Today, Jake joins host Islin Munisteri for a conversation about product-led growth and keeping the customer at the center at the "what" and "why" of building a system. We also talk about buildlind out an enterprise-level webinar for demand gen with a marquee customer. Finally, he talks about why enjoys working at Retool and having a technical ICP and selling to developers.
Jake is currently marketing ops manager at Retool. He started as a sales development rep, and then switched to marketing operations at Boomtrain, Eventbrite, and Carta over his 9-year career. He graduated in marketing and Latin from the University of Miami.
What is System Design & Why It's a Core Element of Strong Revenue Operations | Imagine Business Development
There must be good karma on our side this episode because everyone is in a positive mindset. Opening day happened last week, Jess was mentioned in a share of one of our previous episodes, and we closed business! I can’t see any reason to not be happy about those things! But like always none of these things are what we’re here to focus on. Today Jess wants to talk about system design and of course Doug is 100% focused, locked in, and ready to go…maybe!
Annual Rev Ops study findings — Natalie Furness // RevOps Automated | Revenue Generator Podcast
CEO of RevOps Automated, Natalie Furness talks about RevOps and the critical role it plays in strategy building. Companies that are looking to increase their profit margin and longevity within their industry need to have some form of revenue operations. Today, Natalie talks about the role RevOps plays in a company and also gives us an overview of the study she undertook on the topic.
🔥 A few HOT #RevOps Jobs
Director Marketing Operations & Technology | Claroty
Director of Revenue Enablement | Zywave
Director of Revenue Operations | Mentor Collective
Director, Revenue Operations | Builtin
Senior Manager, Global Sales Operations | Dataminr
Senior Sales Ops Manager | Klaviyo
Marketing Operations Manager | 3PL Central
Marketing Operations Manager | BlueCat
Deal Desk Manager | Klaviyo
Product Manager | Goldcast
Senior Business Development Manager - United Arab Emirates | Nextail
Senior Business Development Manager - Nordics | Nextail
Senior Business Development Manager - Italian | Nextail
Senior Business Development Manager - DACH | Nextail
Business Development Representative | Lirio
Salesforce Admin | JayOh
GTM Business Systems Analyst - SFDC Focus (Remote) | Cube
Customer Success Operations Analyst | Claroty
Lead UX Designer | Goldcast
RevOps Management Specialists -Remote | Zywave